Privacy Policy
This Privacy Policy explains how Simple Sunnah (“we,” “our,” “us”) collects, uses, shares, and protects information when you visit our website, enroll in our courses, interact with our content on social media, or otherwise engage with us. By using our services, you agree to the practices described in this policy.
Simple Sunnah is operated as a sole proprietorship based in Ontario, Canada. If you have questions about this policy or your data, you can reach us at [email protected].
- Information We Collect
Information you provide to us directly
- Name, email address, and phone number when you create an account, enroll in a course, sign up for our newsletter, or contact us.
- Payment information, which is processed by Kajabi. We do not store full payment card details.
- Information you share in messages or community discussions, including Instagram direct messages handled through ManyChat and posts in our Discord community.
- Information you share during live sessions on Google Meet, including any text or audio you contribute.
Information collected automatically
When you visit our website or interact with our content, we automatically collect:
- IP address and general location data.
- Browser type, device information, and operating system.
- Pages viewed, time spent, and links clicked.
- Referring website and search terms.
- Cookies and similar tracking technologies, as described in Section 5.
Information from third parties
We may receive information about you from Meta (Facebook and Instagram) when you interact with our ads, from Google Analytics, and from other service providers we use to operate our business.
- How We Use Your Information
We use your information to:
- Deliver and improve our courses, content, and services.
- Process payments and manage your account.
- Send you course materials, account notifications, and marketing emails. You can unsubscribe from marketing emails at any time.
- Respond to your questions and provide customer support.
- Run, measure, and improve our advertising, as described in Section 5.
- Comply with legal obligations and protect our rights, property, and users.
- Legal Bases for Processing (EU and UK Users)
If you are located in the European Union or United Kingdom, we process your personal information on the following bases:
- Performance of a contract, when you purchase a course.
- Consent, for marketing emails and certain cookies.
- Legitimate interests, to operate our business and improve our services.
- Legal obligation, where required by applicable law.
- Sharing and Disclosure
Service providers we use to operate the business
- Kajabi, which hosts our courses, processes payments, and sends our emails.
- Meta Platforms, for advertising. See Section 5 for details.
- Google, for analytics and live session hosting.
- ManyChat, for managing Instagram direct message conversations.
- Discord, for our community space.
Each of these providers has its own privacy policy, and we encourage you to review them.
Legal and regulatory disclosures
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or the safety of others.
Business transfers
If we sell or restructure the business, your information may be transferred as part of that transaction.
We do not sell your personal information.
- Cookies and Tracking Technologies
We use cookies and similar technologies on our website. The most important ones to know about are described below.
Meta Pixel
We use Meta Pixel (also known as the Facebook Pixel) to measure the effectiveness of our advertising and to deliver targeted ads to you on Meta platforms (Facebook and Instagram). The Pixel collects information about your visits to our website, including pages you view and actions you take. We use this information to:
- Show you ads on Meta platforms based on your interactions with our website (retargeting).
- Build Custom Audiences and Lookalike Audiences for our advertising.
- Measure the performance of our ads.
You can manage your ad preferences in your Meta account settings or opt out through Meta’s ad settings page.
Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as pages viewed, time spent on the site, and general location. You can opt out by installing the Google Analytics opt-out browser add-on.
Other cookies
Our website uses cookies for essential functions (like keeping you logged in), preferences, and analytics. You can control cookies through your browser settings, though disabling them may affect site functionality.
- International Data Transfers
We are based in Canada, and your information may be processed and stored in Canada, the United States, and other countries where our service providers operate. We rely on standard contractual clauses and other lawful mechanisms to protect your data when it is transferred internationally.
- Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.
- Your Rights
Depending on where you live, you have rights regarding your personal information. These may include:
- The right to access the information we hold about you.
- The right to correct inaccurate information.
- The right to request deletion of your information.
- The right to object to or restrict certain processing.
- The right to data portability.
- The right to withdraw consent, where processing is based on consent.
- The right to opt out of marketing communications.
If you are a resident of California, the European Union, the United Kingdom, or another jurisdiction with specific privacy laws, you may have additional rights under those laws.
To exercise any of these rights, email us at [email protected].
- Children’s Privacy
Our services are intended for users 18 years of age and older. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected information from a minor, contact us and we will delete it.
- Security
We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
- Third-Party Links
Our website and content may link to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before sharing any personal information.
- Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website and update the “Last updated” date above. Material changes will be communicated to you by email or another reasonable method.
- Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, contact us at:
Email: [email protected]
Simple Sunnah
Ontario, Canada
Last updated: 2026-05-22